A new way to get fired - massage and bodywork professionals2024-03-29T08:06:45Zhttps://massageprofessionals.com/forum/topics/a-new-way-to-get-fired?commentId=2887274%3AComment%3A249980&xg_source=activity&feed=yes&xn_auth=noLuckily it doesn't happen ver…tag:massageprofessionals.com,2012-02-21:2887274:Comment:2525042012-02-21T17:59:26.368ZLisahttps://massageprofessionals.com/profile/LisaVan
<p>Luckily it doesn't happen very often, I've only had one that had to answer his phone so I chose not to break contact and continued to massage his shoulders until he was finished. I definately don't encourage it. I saw something in a magazine that I thought was really cool, it was a decorative box with a lid that you encourage clients to put their phones in during the session. I think it said something cute on it like "leave your worries here" or something, but anyhow it makes them aware that…</p>
<p>Luckily it doesn't happen very often, I've only had one that had to answer his phone so I chose not to break contact and continued to massage his shoulders until he was finished. I definately don't encourage it. I saw something in a magazine that I thought was really cool, it was a decorative box with a lid that you encourage clients to put their phones in during the session. I think it said something cute on it like "leave your worries here" or something, but anyhow it makes them aware that they need to put their distractions away and enjoy their session. Other instances where I find it acceptable for a client to have a phone is when someone is expecting something important, like a lady I had not too long ago, her daughter was in labor but hadn't gone to the hospital yet so she was waiting for news. Though I would suggest if the situation is stressful they could reschedule for anther time, but then again that may be why they need a massage that much more. I can't say I've ever had a texter on the table though I have had people ask me to get their phones mid session so they could turn them off after being interupted by them a couple times. Anyhow, right or wrong, the client pays for my time regardless so my phone stays out of the room. Everyone I work with knows you don't interupt my sessions unless there is a life threatening emegencies</p> IMO it is a mistake to contin…tag:massageprofessionals.com,2012-02-21:2887274:Comment:2526212012-02-21T00:08:26.101ZGary W Addis, LMThttps://massageprofessionals.com/profile/GaryWAddis
<p>IMO it is a mistake to continue to work while the client is distracted. Actually, it should be a contraindication. We are taught not to treat if the client cannot judge the pressure level, correct? It's their time, however, I step back from the table and wait for the call to end, but the session time will continue </p>
<p>IMO it is a mistake to continue to work while the client is distracted. Actually, it should be a contraindication. We are taught not to treat if the client cannot judge the pressure level, correct? It's their time, however, I step back from the table and wait for the call to end, but the session time will continue </p> If the client wishes to text…tag:massageprofessionals.com,2012-02-20:2887274:Comment:2525562012-02-20T22:41:56.151ZLisahttps://massageprofessionals.com/profile/LisaVan
<p>If the client wishes to text or talk on the phone, fine, it's their time on the table they can spend it however they like, though I try to discourage this for their own benefit. As for the therapist it shouldn't even be a discussion, you phone shouldn't even be in the room or if it is, it shouldn't be on. Your client shouldn't be expected to pay full price for only part of your attention.</p>
<p>If the client wishes to text or talk on the phone, fine, it's their time on the table they can spend it however they like, though I try to discourage this for their own benefit. As for the therapist it shouldn't even be a discussion, you phone shouldn't even be in the room or if it is, it shouldn't be on. Your client shouldn't be expected to pay full price for only part of your attention.</p> Except for a total of two wee…tag:massageprofessionals.com,2012-02-15:2887274:Comment:2518262012-02-15T05:11:06.059ZKay Warrenhttps://massageprofessionals.com/profile/KayWarren
<p>Except for a total of two weeks, when a family member was in and out of the hospital, and I was her medical POA, my cell phone is never in the room. I explained to my clients, they accepted it, and luckily the call came after hours. Texting during a massage is beyond rude. If I were the client, I would get up, walk out, and flatly refuse to pay. I do have a number of clients who are the primary caretakers of ill or very elderly parents. I know who they are, and if their phone goes off, I…</p>
<p>Except for a total of two weeks, when a family member was in and out of the hospital, and I was her medical POA, my cell phone is never in the room. I explained to my clients, they accepted it, and luckily the call came after hours. Texting during a massage is beyond rude. If I were the client, I would get up, walk out, and flatly refuse to pay. I do have a number of clients who are the primary caretakers of ill or very elderly parents. I know who they are, and if their phone goes off, I offer to get it for them. I know they need to relax, and so do they, but most of the time they check the screen & ignore it, they know they need this time for them. That being said, this is the South, and there is no way they'd forgive themselves if Mama was unconscious in the hospital waiting on them to make a medical decision. I respect that, and I deal with it.</p> Unn uh. I would stop, step b…tag:massageprofessionals.com,2012-02-02:2887274:Comment:2506202012-02-02T07:35:00.953ZGary W Addis, LMThttps://massageprofessionals.com/profile/GaryWAddis
<p>Unn uh. I would stop, step back and say, let me know when you're ready to resume. And absolutely would not extend the session unless fee also was extended. Respect is a two way street.<br></br> <br></br> <cite>Jessica Weagle said:</cite></p>
<blockquote cite="http://www.massageprofessionals.com/forum/topics/a-new-way-to-get-fired?commentId=2887274%3AComment%3A250618#2887274Comment250457"><div><div class="xg_user_generated"><p>I have had more than a few clients that text while I am working on…</p>
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<p>Unn uh. I would stop, step back and say, let me know when you're ready to resume. And absolutely would not extend the session unless fee also was extended. Respect is a two way street.<br/> <br/> <cite>Jessica Weagle said:</cite></p>
<blockquote cite="http://www.massageprofessionals.com/forum/topics/a-new-way-to-get-fired?commentId=2887274%3AComment%3A250618#2887274Comment250457"><div><div class="xg_user_generated"><p>I have had more than a few clients that text while I am working on them</p>
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</blockquote> Unbelievable. One of my fell…tag:massageprofessionals.com,2012-02-02:2887274:Comment:2506182012-02-02T07:31:11.218ZGary W Addis, LMThttps://massageprofessionals.com/profile/GaryWAddis
<p>Unbelievable. One of my fellow students watched the instructor like a hawk; if the instructor looked away, this guy immediately dropped one hand and rested the other on the back of whomever he was working on. I asked him once whyinhell he enrolled in massage school if he disliked giving massage. He remarked, hey, I ain't getting paid to work on another student. He just graduated, but luckily for the public he failed his board exam. Lazy as he is, he ain't likely to ever earn a dime…</p>
<p>Unbelievable. One of my fellow students watched the instructor like a hawk; if the instructor looked away, this guy immediately dropped one hand and rested the other on the back of whomever he was working on. I asked him once whyinhell he enrolled in massage school if he disliked giving massage. He remarked, hey, I ain't getting paid to work on another student. He just graduated, but luckily for the public he failed his board exam. Lazy as he is, he ain't likely to ever earn a dime giving massage.<br/> <br/> <cite>Gordon J. Wallis said:</cite></p>
<blockquote cite="http://www.massageprofessionals.com/forum/topics/a-new-way-to-get-fired#2887274Comment250182"><div><div class="xg_user_generated"><p>She was texting with one hand and massaging with the other...It wasnt her first complaint about texting while massaging. A repetative complaint... So they fired her... Clients were really pissed off... <br/><br/><cite>Daniel Cohen said:</cite></p>
<blockquote cite="http://www.massageprofessionals.com/forum/topics/a-new-way-to-get-fired?page=1&commentId=2887274%3AComment%3A250179&x=1#2887274Comment250179"><div><div class="xg_user_generated"><p>So Alaska is a right to work state? They were texting while they had the client on the table? I know what I need to take care of and which clients wont mind the interruption. But I work for myself and wouldn't have it any other way.</p>
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</blockquote> This is not a new way to get…tag:massageprofessionals.com,2012-02-01:2887274:Comment:2506112012-02-01T20:16:05.230ZRelax & Rejuvenatehttps://massageprofessionals.com/profile/RelaxRejuvenate
<p>This is not a new way to get fired. Being selfish and rude to your clients is a tried and true way to get fired.</p>
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<p>We even had to ban employees from keeping cell phones anywhere other than in their coat pocket or purse in the employee closet. Too often, clients would come in and be greeted by the top of someone's head instead of with a smile.</p>
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<p>having a cell phone at the front desk is now a fireable offense on the 2nd occurence. So much for people being in the biz…</p>
<p>This is not a new way to get fired. Being selfish and rude to your clients is a tried and true way to get fired.</p>
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<p>We even had to ban employees from keeping cell phones anywhere other than in their coat pocket or purse in the employee closet. Too often, clients would come in and be greeted by the top of someone's head instead of with a smile.</p>
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<p>having a cell phone at the front desk is now a fireable offense on the 2nd occurence. So much for people being in the biz to care for clients...seem all too wrapped up on the latest minutea...</p> If you are setting rules for…tag:massageprofessionals.com,2012-02-01:2887274:Comment:2506072012-02-01T19:23:38.540ZDaniel Cohenhttps://massageprofessionals.com/profile/DanielCohen
<p>If you are setting rules for your clients they should be made clear when they make the appointment.</p>
<p>If you are setting rules for your clients they should be made clear when they make the appointment.</p> I see a lot of differing opin…tag:massageprofessionals.com,2012-02-01:2887274:Comment:2503912012-02-01T19:15:03.874ZKimberly Campbellhttps://massageprofessionals.com/profile/KimberlySchadewald
<p>I see a lot of differing opinions, but the way I see it is this: when I am the client, I'm paying you for your time. It should be about me for that hour or half hour. If alerted before hand about a forgivable reason to have a phone at hand (such as a single practitioner office and a family member is very ill, say near death) that is a different story. I consider myself very understanding but texting your friends about plans to hang out later is not forgivable and it's simply poor customer…</p>
<p>I see a lot of differing opinions, but the way I see it is this: when I am the client, I'm paying you for your time. It should be about me for that hour or half hour. If alerted before hand about a forgivable reason to have a phone at hand (such as a single practitioner office and a family member is very ill, say near death) that is a different story. I consider myself very understanding but texting your friends about plans to hang out later is not forgivable and it's simply poor customer service. Just as showing up for work right when our appointment time should be starting and making me wait for you to be ready, is simply rude and tells me that you don't need me as a client. </p>
<p>However, I would look at the facts. If clients do not mind and really enjoy the work the therapist does it's not worth firing over, however, if it bothers enough clients, it's not worth keeping the therapist either.</p> I can't imagine texting while…tag:massageprofessionals.com,2012-02-01:2887274:Comment:2503752012-02-01T04:57:55.679ZKathy Mackayhttps://massageprofessionals.com/profile/KathyMackay
<p>I can't imagine texting while working on a client. How incredibly rude and unprofessional. If I were getting a massage and my practitioner were texting someone during my session I would be pissed. Not surprised in the least that she was fired just surprised it was allowed to happen more than once before she was canned.</p>
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<p>I can't imagine texting while working on a client. How incredibly rude and unprofessional. If I were getting a massage and my practitioner were texting someone during my session I would be pissed. Not surprised in the least that she was fired just surprised it was allowed to happen more than once before she was canned.</p>
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