Have you ever had equipment malfunctions in front of a client?
The reason I bring this up is... Last night I was about to do a couples massage with another therapist. I set up the 2nd table in our large room, greeted the clients, the 2nd therapist went over the male's intake form. I chatted with my client, who is almost 9 months pregnant and has been seeing me regularly for prenatal sessions. This time she invited her fiance.We led them to the room. We washed our hands, got our cream ready, holsters are on, clients are in the room, getting on their tables.
When we hear a loud crash. We rush to the room and as I am about to knock the male client opens the door in his boxers. The female client is already on her pillows and bolsters, covered on her table (he helped her up there). He says he was about to get on his table, he put the his weight on it a bit and it gave way under him. The legs didn't break, the middle part where it folds away had folded in the opposite direction! The legs were still up, but the middle of the table was touching the floor!
I am SO glad the pregnant client hadn't gotten that table. We apologized profusely and dragged the broken table out, went into another room, got a 3rd table and set it up, testing it just as the 1st ones were. We left the room to let the male client get up on his table and we looked at the broken one. The wood in the middle had split open, exposing nails and splinters. This one, little 2 inch piece of wood was all that was keeping the table from inverting? Lame! The table was only three years old.
Thankfully the client wasn't shaken up, and we laughed about it during and after the massage. (When we went in the room I peeked my head in and said "Everyone alive?")
So any stories about equipment or product malfunction?