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Lucy Crissinger
  • Female
  • Cleveland, OH
  • United States
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In search of a do it all app/software management : suggestions and why ?

I am looking into medical spa software that has the most bang for a buck. I currently have FULL SLATEand am very happy with it , integrates well…Continue

Tags: Email, Marketing, Medical, Massage, management

Started Aug 10, 2013

New clients via social deals and not proper tipping or none at all..thoughts?
23 Replies

I recently began a social media advertising campaign ( Living social , groupon) and am having an issue with new clients that either tip at the offered rate or not at all. I should mention that I…Continue

Tags: social, media, clients, tips, networking

Started this discussion. Last reply by Annie Ueber Apr 15, 2013.

 

Lucy Crissinger's Page

Latest Activity

Lucy Crissinger replied to Rob Smore's discussion Are you using electronic SOAP notes?
"I have been a SOAP Vault member for 1 year And I love it . I also utilize Full Slate... SOap vault is HIPPA compliant. Soap vault works excellently on android tablet and mobile at my office. I also appreciate the ease of use for my clients ( sending…"
Aug 13, 2013
Lucy Crissinger joined Hannah Levy's group
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EveryBody Deserves A Massage Week

ABMP is proud to sponsor the award-winning national event, EveryBody Deserves a Massage Week, and looks forward to your participation. Since 1995, ABMP members have given their time, money, and effort to help those less fortunate, while also promoting themselves and the profession. The 2013 event will be held the week of July 14-20, and members are encouraged to start planning for this year’s event. Customizable coupons, postcards, and posters are available in the member section at ABMP.com You…See More
Aug 10, 2013
Lucy Crissinger posted a discussion

In search of a do it all app/software management : suggestions and why ?

I am looking into medical spa software that has the most bang for a buck. I currently have FULL SLATEand am very happy with it , integrates well with google calender for appointments and is great for clients, zero email marketing capabilities. and seems to be booking software unless you want to add certificate purchase on-line which is extra $ ,i can also not find any place for SOAP notes, and how secure would that be ?. I was using …See More
Aug 10, 2013
Janae Klindt replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"Keep in mind that people who often look for "deals" or "specials" are not looking to spend money freely.  They are tight with their cash or really cant afford it but want to be able to so expecting a tip from them would be…"
Apr 15, 2013
Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"Chris,  I so agree with you .  I have only had a handful of issues on tipping so , I guess I was jumping the gun...I would much rather not expect the tip , course then I would have the clients and not have to deal with Living Social . :-)…"
Apr 14, 2013
Chris Reynolds replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"I know this may offend a lot of people and I apologize in advance! 1.As a massage therapist, I consider myself and other therapists as professionals. 2.I am not a waiter! I do not work for tips. 3. I do not tip my doctor, physical therapist,or…"
Apr 14, 2013
Rod Cain replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"While Living Social and Groupon can be a great way to get people through the door, my experience has been that these folks are only looking for a deal....they tip poorly, if at all, and rarely rebook. They are always on the lookout for the next…"
Apr 8, 2013
Gordon J. Wallis replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"You can get the attorneys I get, or you can get the ones OJ Siimpson gets.  Every profession is like that.  There is a difference between someone thats worked as a therapist for say ten years as compared to someone in the profession for…"
Apr 3, 2013
Timeless Touch replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"Yes..I did 300 w/group and about 220 didn't try to book until the last month.  I extended it another month and then told everyone (on website and voicemail, online scheduler) that they could use it as cash...nobody else bothered to come in…"
Apr 2, 2013
Relax & Rejuvenate replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"If this is true, it would require that Groupon consumers assume the majority of MTs don't deliver the value which the charge.  A rather depressing indictment of the profession. "
Apr 2, 2013
Lucy Crissinger replied to Danielle Abbott's discussion cancellations
"After the consensus from my local LMT's.  I use the standard 24 hr cancellation policy. Having been in practice since Oct 2012, fairly new MT   Today was the first time , I ever had to enforce it.  I did so via email and was…"
Apr 2, 2013
Lucy Crissinger posted a status
"sometime what keeps a client returning is not only the massage but a common thread that is woven within the healer / client relationship"
Apr 2, 2013
Lucy Crissinger replied to Jason Walbridge's discussion ABMP? AMTA? FSMTA?
"ABMP - All the Way...Why ? I also practice Reiki and Reflexology , it is my understanding that ABMP is much more OPEN to all healing modalities . Also pleasant to chat with via phone / online /or email.  No problems whatsoever.  Good Luck…"
Apr 2, 2013
Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"Gordon , Thanks.  My prices were already listed and these marketing companies utilize 1/2 off your top advertised price, so my offer price is $30  and what I receive is $15.  This campaign will be my one and only , and thus…"
Apr 2, 2013
Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"Reading is optional ;-) "
Apr 2, 2013
Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
"So far so good .. and haven't created the sign yet. Oh ,and I limit myself to 5 max massages a day. I only allowed LS to offer 250 vouchers. Much more manageable that way. Working on the automated reply system - perhaps that will work out…"
Apr 2, 2013

Profile Information

In what year did you enter the profession?
2012
Which modalities do you practice?
Swedish Massage, Reiki, Aromatherapy, Energy Work

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