"Keep in mind that people who often look for "deals" or "specials" are not looking to spend money freely. They are tight with their cash or really cant afford it but want to be able to so expecting a tip from them would be…"
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Lucy Crissinger's Discussions
New clients via social deals and not proper tipping or none at all..thoughts?
23 Replies
I recently began a social media advertising campaign ( Living social , groupon) and am having an issue with new clients that either tip at the offered rate or not at all. I should mention that I…Continue
Tags: social, media, clients, tips, networking
Started this discussion. Last reply by Annie Ueber Apr 15.
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Janae Klindt replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?
Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"Chris,
I so agree with you .
I have only had a handful of issues on tipping so , I guess I was jumping the gun...I would much rather not expect the tip , course then I would have the clients and not have to deal with Living Social . :-)…"
Chris Reynolds replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"I know this may offend a lot of people and I apologize in advance!
1.As a massage therapist, I consider myself and other therapists as professionals.
2.I am not a waiter! I do not work for tips.
3. I do not tip my doctor, physical therapist,or…"
Rod Cain replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"While Living Social and Groupon can be a great way to get people through the door, my experience has been that these folks are only looking for a deal....they tip poorly, if at all, and rarely rebook. They are always on the lookout for the next…"
Gordon J. Wallis replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"You can get the attorneys I get, or you can get the ones OJ Siimpson gets. Every profession is like that. There is a difference between someone thats worked as a therapist for say ten years as compared to someone in the profession for…"
Timeless Touch replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"Yes..I did 300 w/group and about 220 didn't try to book until the last month. I extended it another month and then told everyone (on website and voicemail, online scheduler) that they could use it as cash...nobody else bothered to come in…"
Relax & Rejuvenate replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"If this is true, it would require that Groupon consumers assume the majority of MTs don't deliver the value which the charge. A rather depressing indictment of the profession.
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Lucy Crissinger replied to Danielle Abbott's discussion cancellations"After the consensus from my local LMT's. I use the standard 24 hr cancellation policy. Having been in practice since Oct 2012, fairly new MT
Today was the first time , I ever had to enforce it.
I did so via email and was…"
Lucy Crissinger posted a status"sometime what keeps a client returning is not only the massage but a common thread that is woven within the healer / client relationship"
Lucy Crissinger replied to Jason Walbridge's discussion ABMP? AMTA? FSMTA?"ABMP - All the Way...Why ? I also practice Reiki and Reflexology , it is my understanding that ABMP is much more OPEN to all healing modalities . Also pleasant to chat with via phone / online /or email.
No problems whatsoever.
Good Luck…"
Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"Gordon ,
Thanks. My prices were already listed and these marketing companies utilize 1/2 off your top advertised price, so my offer price is $30 and what I receive is $15. This campaign will be my one and only , and thus…"
Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"Reading is optional ;-)
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Lucy Crissinger replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"So far so good .. and haven't created the sign yet. Oh ,and I limit myself to 5 max massages a day. I only allowed LS to offer 250 vouchers. Much more manageable that way. Working on the automated reply system - perhaps that will work out…"
Gordon J. Wallis replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"Just thinking out loud. It can be difficult to experiment with money.. But try increasing your price.. Up it by $20 and not worry about tips. People will think you must be good, and you will probably get good tips. And you…"
Sharon Seller replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?""Terms and Conditions""
Timeless Touch replied to Lucy Crissinger's discussion New clients via social deals and not proper tipping or none at all..thoughts?"As for being "tacky": I think it's how you handle it. A lot of clients didn't know if they should tip or not and were asking...So during a confirmation email I made it known that credit card, cash, check were accepted for…"
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- In what year did you enter the profession?
- 2012
- Which modalities do you practice?
- Swedish Massage, Reiki, Aromatherapy, Energy Work
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