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Laura Allen's Blog – December 2011 Archive (5)

Ethics Violation, or Communication Breakdown?

This year I wrapped up five years of service on the North Carolina Board of Massage & Bodywork Therapy. Anyone who has ever sat on a board will probably agree with me that disciplinary hearings involving massage therapists are one of the most stressful parts of that job. It was for me. I estimate that during my time on the Board, I had to sit through approximately fifty of them. It was very distressing to see my fellow massage therapists trying to defend themselves–and in a few cases,…

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Added by Laura Allen on December 31, 2011 at 10:34am — 10 Comments

The Ghosts of Christmas Past

I started to take the day off from doing my usual Sunday blogging…it is, after all, Christmas, and no one expects me to work on Christmas, do they? I don’t really consider it work–maybe because I don’t get paid for it :) and anyway, it’s therapeutic. I need a little therapy today. This blog isn’t about massage, so consider yourself warned.

Each year when Christmas draws near, I find myself remembering a lot of Christmases past. Some of those memories are sweet, and some are upsetting.…

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Added by Laura Allen on December 25, 2011 at 6:55am — No Comments

It Was a Very Good Year

As I look back over 2011, it was a very good year. For the 8th year in a row, since I first opened my business, I am going to finish the year with a growth in sales and in my bottom line. That’s rather miraculous, considering the unemployment rate in my county has been between 14-16% for most of the year. Many businesses have closed. The foreclosure notices in the paper have far outweighed the job listings for the past couple of years. And still, we have thrived, and we had zero staff…

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Added by Laura Allen on December 18, 2011 at 7:39am — No Comments

Problem Solving in Your Practice

Every day, I get emails and calls from therapists who want some advice on problems in their practice. I usually can’t give an answer off the top of my head without questioning the therapist for further details, and visiting their website if they have one (and by the way, not having one is a problem in itself.) Even though two therapists may be having the same problem, there are a lot of factors that are different from one practice to another, that potentially have a bearing on my…

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Added by Laura Allen on December 11, 2011 at 7:00am — No Comments

"Ownership" of Clients

If you’re an employer of massage therapists, or you are a massage therapist who’s is employed by someone else, who “owns” the client? The short answer is, no one. People have the right to go where they choose, and to patronize whatever massage therapist they choose to patronize. The long answer is a little more complicated.

A friend of mine who employs other therapists in her practice was upset last week when an employee gave clients a reminder call from her own cell phone on her day…

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Added by Laura Allen on December 6, 2011 at 4:30pm — No Comments

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